Guest reviews of Caesars Palace Hotel & Casino Las Vegas
Here you can find verified reviews our users posted on this website
Samuel
2 months ago
The casino atmosphere is lively with various gaming options. Our room was not fully cleaned upon arrival and the mini bar charges are automatic, so be cautious. a mixed experience.
Herbert
4 months ago
The pool area is stunning and a great retreat, especially after a long night at the nightclub. Check-in was slow and disorganized, which was frustrating given the expensive stay.
Leslie
7 months ago
The location is prime—it’s right in the thick of the action! The interconnecting rooms are perfect for friends, and the hotel is equipped with everything you might need.
But good luck getting fresh towels without a marathon of requests.
Michael
7 months ago
The location of the hotel is fantastic, offering a beautiful view of the pool area. The room was spacious and the beds were incredibly comfortable. Unfortunately, that’s where the positives end. Issues with check-in were frustrating. A key that didn’t work took three trips downstairs to resolve. Staff seemed indifferent to my concerns; their lack of empathy was disheartening. Hidden fees are rampant. I expected to pay for a comfortable stay, not nickel-and-dimed for Wi-Fi and charges I didn’t incur. The staff, notably unhelpful and rude, diminished my experience further. While the property itself is nicely designed, the service and additional charges leave much to be desired. There are better options elsewhere that offer genuine hospitality.
Anthony
7 months ago
The moment I walked in, the vibrant energy swept me off my feet! The gaming floor was buzzing, and the staff made every experience a blast. Our cozy room was like a little oasis with comfortable beds and a fantastic shower – absolute bliss!
Can't recommend highly enough! 🌟❤️
David
8 months ago
Our room at Caesars Palace was spacious and clean, featuring comfortable beds and a nice view of the pool. check-in was confusing since we weren't aware we were booked at the Nobu Hotel. a pleasant experience despite some challenges with the amenities.
Chris
8 months ago
great atmosphere, spacious room, fantastic pool
Neil
9 months ago
The location is fantastic, right in the heart of the Strip. Check-in took forever and the staff seemed overwhelmed.
Peter
9 months ago
Great location with plenty of dining options and a fun atmosphere. The room was clean on the 26th floor, but the trek to the lobby felt like a mini workout. Prices for everything felt excessive, especially for basics like coffee and water. Some staff were helpful, but a lot seemed rushed and indifferent. Encountered a check-in nightmare that ate up almost two hours. Housekeeping intrusions were awkward, and the room view didn't match what we expected. A mixed bag of experiences, leaving us wondering if the luxury really justified the cost.
Scott
10 months ago
Clean room, spacious room with a comfy couch and gorgeous view of the strip that made my stay very enjoyable.
Everything was ideal.
Paul
10 months ago
Great location and pool; check-in and minibar charges were frustrating.
Suzanne
10 months ago
The room was spacious with a lovely pool view, creating a relaxing atmosphere. Cleanliness stood out, and the bathroom featured a luxurious jacuzzi. The bed was comfortable, though the blanket showed signs of wear. Temperature control was effective, maintaining a pleasant environment. Noise was minimal, allowing for restful nights. the fridge was locked without notice, which was inconvenient. Despite helpful staff, check-in was chaotic and frustrating. Amenities were plentiful, but many came with high fees, making it challenging to relax responsibly. while there were highlights, a few details could be more thoughtfully managed.
Rob
10 months ago
I can’t believe how dusty our room was—looked like it hadn’t been cleaned in ages! There was hair on the bathroom floor, and after multiple requests, they barely did anything.
Jack
10 months ago
I had an awsome time walking through the vibrant Las Vegas strip, with the famous Bellagio Conservatory & Botanical Garden just around 500 meters away, and a bunch of other attractions like the Cosmopolitan and Madame Tussaud's within easy reach as well; the hotel had clean rooms and good beds, but I found the food options on-site a bit lacking for such a big property.
Colin
11 months ago
Great location with lots to see nearby. Room was comfy with air conditioning, cable TV, coffee machine, and nice toiletries. Loved the hot tub, sauna, and fitness center. Easy online check-in and friendly staff made it all smooth. The pool area is beautiful, and there are some fun restaurants around. Just felt a bit cheated on unexpected charges.
David
11 months ago
Great location with lots to do. Rooms need serious updating and maintenance.
Richard
11 months ago
Feeling like royalty in a modern Roman empire with endless entertainment options and celebrity-owned restaurants. The swimming pools are a lavish retreat amidst the Vegas chaos.
Oh, joy! The joy of waiting for hours for the correct room and bed! .
David
1 year ago
The kids had a blast at the theme park! The staff made it easy to get our bags before check-in, and we enjoyed the delicious food options on site.
It was a bit pricey, but still worth every penny.
Nick
1 year ago
The pool options were fantastic, and the variety of on, site restaurants, including a buffet, made dining easy for my family. The hotel's central location allowed us to explore the lively surroundings and enjoy the convenience of having a food court open until 11 pm. Plus, being able to use the pool even after checking out was a great perk, especially with young kids in tow.
Despite completing all details for express check, in, the machines were broken, resulting in a 1, hour and 20, minute wait in line. Housekeeping also barged in multiple times despite pre, paying for a late checkout, creating uncomfortable situations.
Paul
1 year ago
The Palace casino had lively poker, slots, and table games. Our family enjoyed the entertainment, gaming options, and stunning Bellagio Fountain view from our room.
My kids wished for a dedicated children's play area.
David
1 year ago
The heating in the room worked well to keep us warm during the chilly evenings, but we did notice that the air conditioning unit was quite loud at times, which was a bit bothersome when trying to sleep. We appreciated the tea and coffee facilities in the room, allowing us to enjoy a warm beverage in the mornings. The sitting area was a nice touch for relaxing after a long day of exploring the city. the lack of a bathtub was a bit disappointing as we were looking forward to a relaxing soak. The free toiletries provided were a nice touch, but we did have to request body wash separately as they initially only provided shampoo and conditioner. The am/fm alarm clock was handy for waking up on time for our planned activities, and the flat-screen TV provided entertainment during downtime in the room. We didn't opt for room service but did notice that car hire and tours/ticket assistance were available. On the downside, the walk from the car park to the check-in desk was quite long and inconvenient, especially with luggage in tow. The check-in process was also slow and chaotic, with long queues and delays in getting our room keys.
Eileen
1 year ago
caesars is super clean and close to everything. walking around is a real pleasure. the buffet is totally worth it. also, the club OMNIA inside the hotel is just stunning.
Can't recommend highly enough
Jonathan
1 year ago
Was initially booked into a lower category room but super kind staff upgraded us to a room with a fantastic view of a famous landmark at no extra cost. The room was impressive, and we discovered a fun slot machine to play! Great stay and we extended it by a couple of extra days to enjoy it more.
Service was a letdown; some front desk staff were rude and unhelpful.
Basil
1 year ago
The best location possible in the Las Vegas Strip made my visit to The Forum Shops at Caesars and other landmarks incredibly convenient. The front desk staff's enthusiasm and readiness to assist were remarkable. The impressive selection of dining options, including two Michelin-starred Restaurant Guy Savoy, and the vibrant nightlife options at PURE, Shadow Bar, and Cleopatra's Barge.
Toilet flush and bed issues.
James
1 year ago
Partyin' at Omnia nightclub had us hyped, and the poker sesh at the casino was epic! The vibes were off the charts, with dope music and sick games!
Wish there were more late-night food options to keep the party going strong! .
Charles
2 years ago
Our family had an amazing time at this centrally located Vegas gem. The spacious and well-equipped rooms, complete with a luxurious jacuzzi, were perfect for our group of four. The friendly service, especially from Eric at the Venus Pool Bar, made our poolside experience truly enjoyable. The massive casino and variety of dining options, including a fantastic Oriental restaurant and a delicious buffet, added to the excitement. The convenience of being walking distance to many attractions, with easy access to transportation, was a huge plus. a high-class resort feel with endless entertainment options.
The unhelpful staff made it even worse. Only during checkout did we receive a full explanation, and even then, the allowance was not automatically deducted from our bill.
Margaret
2 years ago
i used self check-in & self check out, i only stayed 1 night & flew in just to see celine dion. the room was ideal, right across the isle from the coliseum in the forum tower. i made the reservation 8 months in advance when there was a deal on the rooms. good value perfect location. the forum mall is connected. it was very hot out so i never left cesars property. ideal.
Nothing to fault except ⭐
James
2 years ago
Great entertainment, shopping, and casino. Excellent customer service. Beautiful property, amazing buffet, and ideal location.
Felt completely relaxed, nothing to complain about.
Robert
2 years ago
Room overlooking Bellagio's fountains exceeded our expectations. The view was stunning, and the upgrade was worth it. our experience at Caesars was excellent.
Good
